Rafiullah Nikzad

CloudZ Technologies

Senior Zoho Developer | October 2025 – Present
Karachi, Pakistan (Remote)

• Developed and customized business applications using Zoho Creator, Zoho CRM, and other Zoho One apps to automate workflows and streamline operations.
• Wrote and optimized Deluge scripts for workflow automation, data processing, and API-based integrations.
• Integrated Zoho apps with external systems and third-party APIs, ensuring real-time data synchronization.
• Customized Zoho CRM modules, fields, layouts, and blueprints to align with client-specific business processes.
• Automated finance and inventory workflows in Zoho Books and Zoho Inventory for seamless data flow and accuracy.
• Built custom dashboards and analytical reports in Zoho Analytics and CRM for performance and KPI tracking.
• Designed and implemented Blueprints and multi-level approval workflows to enforce structured process flows.
• Handled data migration, cleaning, and synchronization across multiple Zoho applications.
• Performed testing, debugging, and optimization of scripts and automations to ensure reliability and performance.
• Created technical documentation and provided user training to support end-users and enhance system adoption.

Xperts Arena

Senior Zoho Developer | July 2025 – September 2025
Multan, Pakistan (Remote, Project Based)

• Custom Application Development: Design, develop, and maintain custom applications in Zoho Creator using Deluge scripting, forms, workflows, and reports to streamline business operations.
• Zoho CRM Customization: Customize Zoho CRM modules, layouts, workflows, and automation rules; implement blueprints, custom buttons, and client scripts to enhance CRM functionality.
• API Integrations: Build and manage integrations with third-party systems using Zoho APIs (CRM, Creator, Books, Projects, etc.) and external APIs via RESTful services and invokeurl.
• Workflow Automation: Automate complex business processes across the Zoho suite using Zoho Flow, Deluge, and custom functions to minimize manual work and improve efficiency.
• Reports & Dashboards: Create dynamic reports and dashboards in Zoho Analytics or CRM to provide actionable insights for business teams.

the1Source

Zoho Developer | May 2024 – June 2025
Detroit, Michigan, USA (Remote)

• Application Development: Design, develop, and implement custom applications using Zoho Creator, Zoho CRM, and other Zoho products to meet specific business needs.
• Customization: Customize existing Zoho applications to align with client requirements, including workflow automation, custom modules, and scripting using Deluge (Zoho's scripting language).
• Integration: Integrate Zoho applications with third-party systems and APIs to ensure seamless data flow and enhanced functionality across different platforms.
• Data Management: Handle data migration, data integration, and database management within Zoho applications to maintain data accuracy and integrity.
• Technical Support: Provide technical support and troubleshooting for Zoho applications, ensuring timely resolution of issues and minimal disruption to business operations.

Gulfmigration Services

Tech Developer | Nov 2023 – Mar 2024
Islamabad, Pakistan

• Developed and maintained high-quality software applications, ensuring optimal performance and user experience.
• Collaborated closely with cross-functional teams to design and deliver innovative features that meet project objectives.
• Ensured technical feasibility of UI designs by working closely with designers and product managers.
• Identified and resolved technical issues promptly, employing effective troubleshooting and debugging techniques.
• Created and maintained comprehensive technical documentation for reference and reporting purposes.
• Utilized Git for efficient code management and collaboration within the development team.
• Implemented robust security practices to protect applications and data, adhering to industry standards.
• Ensured compliance with coding standards and regulations, maintaining consistency and reliability in software development.

PFC Group Zoho Premium Partner

Business Development Manager | Feb 2023 – Oct 2023
Islamabad, Pakistan

• Identified and capitalized on new business opportunities by proactively researching markets, analyzing industry trends, and cultivating long-term relationships with prospective clients.
• Led negotiations with clients and partners, leveraging financial data and market insights to assess business potential and secure favorable deals, resulting in increased revenue and market share.
• Monitored market challenges and changes, adapting strategies accordingly to maintain competitiveness and drive sustainable growth in dynamic business environments.
• Developed and implemented strategic plans aligned with organizational objectives, utilizing a data-driven approach to optimize market positioning and capitalize on emerging opportunities.
• Conducted comprehensive competitive analyses to benchmark performance, identify key trends, and inform strategic decision-making, ensuring a deep understanding of market dynamics.
• Collaborated closely with cross-functional teams to align business development initiatives with product development and marketing strategies, fostering synergy and maximizing business impact.

Junior Software Developer | Jan 2022 – Jan 2023
Kabul, Afghanistan

• Led extensive customization projects for Zoho applications including Zoho CRM, Zoho Creator, Zoho Inventory, Zoho Books, Zoho Landing Pages, Zoho Sites, Zoho Page Sense, Zoho Analytics, Zoho E-Commerce, and more.
• Implemented custom features and configurations across Zoho platforms to optimize functionality and user experience.
• Provided strategic guidance on leveraging Zoho applications effectively to achieve organizational goals.
• Conducted thorough analysis of business processes to identify areas for Zoho customization and improvement.
• Collaborated closely with cross-functional teams to translate business needs into technical Zoho solutions.
• Delivered training and support to end users on newly implemented Zoho customizations.
• Implemented best practices for Zoho application customization and integration.
• Maintained up-to-date knowledge of Zoho products and services to drive continuous enhancement and innovation.

Afghan Hope Education Consultancy

Web Developer | Sep 2021 – Dec 2022
Kabul, Afghanistan

• Strategize and Execute Innovative Web Development: Lead the design and implementation of dynamic web strategies aligned with company goals, utilizing cutting-edge technologies.
• Collaborate with Design Experts: Work closely with design teams to create user-friendly interfaces and engaging digital content.
• Optimize Website Performance: Improve website speed, scalability, and SEO through meticulous optimization techniques.
• Stay Current with Industry Trends: Monitor and integrate emerging technologies to ensure operational evolution and relevance.
• Facilitate Cross-Functional Collaboration: Coordinate with diverse teams to deliver optimal solutions and user experiences.
• Troubleshoot Applications: Demonstrate expertise in troubleshooting and debugging applications for flawless functionality.

North Telecom ISP and ICT Services Company

Junior Information Technology Consultant | Jan 2015 – Feb 2017
Kabul, Afghanistan

• Client Needs Assessment: Collaborated with senior consultants to comprehensively assess client requirements and business objectives, ensuring a deep understanding of technology needs.
• Requirement Gathering Expertise: Led the process of gathering detailed project requirements, facilitating effective communication between clients and project teams.
• Strategic Solution Design: Contributed to the design and development of tailored technology solutions aligned with client goals and industry best practices.